Frequently asked questions
Everything about what the BP Check-Up includes, how it works, and where its boundaries are.
About the BP Check-Up
Cento currently offers three plan options:
- Core includes a clinician-reviewed check of your home blood pressure readings, support to validate whether your blood pressure monitor and cuff setup are suitable, and a clearer view of whether your readings are reliable enough to interpret with confidence. Where relevant, it can also include medication review and guidance on what may be worth discussing with your doctor.
- Advanced includes everything in Core, plus a blood test covering 12 key cardiovascular biomarkers to give a fuller picture of your heart health. These include triglycerides, total cholesterol, HDL cholesterol, LDL cholesterol, non-HDL cholesterol, cholesterol/HDL ratio, apolipoprotein B, apolipoprotein A1, apolipoprotein B/A1 ratio, high-sensitivity C-reactive protein (hs-CRP), hs Troponin I, and homocysteine.
- Complete includes everything in Advanced, plus a validated home blood pressure monitor if you do not already have one or want to use a device you can feel confident in.
A home monitor gives you numbers. Cento helps you understand what those numbers may actually mean.
Instead of reacting to one-off readings, you get a clinician-reviewed picture of your broader pattern, which readings look trustworthy, what may be influencing them, and what to focus on next.
The BP Check-Up is designed for adults who want a clearer understanding of their blood pressure, especially if their readings feel inconsistent, borderline, worrying, or hard to interpret. It can also be useful for people who want to improve their readings through lifestyle changes, or for those already on medication who want a more structured review of what their numbers are showing.
No. It can also be useful for people with borderline readings, fluctuating readings, a family history of hypertension, or uncertainty about whether their blood pressure is truly a problem. The value is often in getting a clearer picture before jumping to conclusions.
- Core is best for people who want a clinician-reviewed BP Check-Up focused on whether their home readings are reliable, whether their monitor and cuff setup are suitable, and what next steps may be worth taking. It can also include medication review where relevant.
- Advanced is for people who want everything in Core, plus a broader heart health view through a blood test covering 12 key biomarkers alongside their blood pressure review.
- Complete is for people who want everything in Advanced, plus a validated home blood pressure monitor included, so they can measure with more confidence from the start.
In many cases, yes. The standard BP Check-Up is designed to help identify patterns, lifestyle priorities, and practical next steps that may improve your readings. That said, if your blood pressure is consistently elevated, medication may still be an important part of care, and the review is meant to support better decisions rather than rule that out automatically.
How it works
You complete a short period of home blood pressure logging using your own monitor, following Cento's guidance on how and when to take readings. Once your readings are complete, they are reviewed by a clinician and turned into a clearer summary of your pattern, likely influences, and next steps.
Cento uses the Cento Companion app to make logging simple. You can snap a photo of your monitor result, and the app automatically records the reading for you.
No. Instead of asking you to complete long forms, Cento uses a voice companion that asks a few simple questions you can answer naturally by speaking. This makes the process faster, easier, and much less annoying to stick with.
The home logging period lasts 7 days. Once your readings are complete, Cento prepares your review within 24 hours.
The voice companion asks a few short questions to add useful context around your readings, such as sleep, medication, eating, and other daily factors that may influence blood pressure. In some cases, it may ask for extra context if that helps make the review more useful.
Cento typically asks for one morning reading and one evening reading each day during the 7-day period. This helps build a more reliable picture of your blood pressure pattern across the week.
No. The BP Check-Up is built around home readings, so you do not need to visit a clinic just to complete the review.
Monitors and measurements
Yes. The BP Check-Up is built around your home readings, so you will need a monitor.
If you already have one, Cento will help validate whether it is suitable. If you do not, Cento can recommend a validated device, or you can choose the Complete plan, which includes one.
In most cases, yes. If you already have a home monitor, you can usually use it for the BP Check-Up.
At the start of the program, Cento helps check whether your device is the right type, whether the cuff size appears suitable, and whether your setup is likely to produce readings reliable enough for review. If your monitor does not seem suitable, we can recommend a validated alternative.
Cento generally recommends an automatic upper-arm cuff monitor from a trusted brand, with the correct cuff size for your arm.
At the start of the program, we help validate whether your monitor and cuff setup appear suitable for reliable readings. If you do not already have a device, or are unsure about yours, we can recommend a validated monitor. In general, upper-arm monitors are preferred over wrist or finger monitors for home blood pressure measurement.
That is exactly one of the situations the BP Check-Up is designed for. Inconsistent readings can come from real blood pressure variation, measurement technique, timing, or lifestyle factors. The review helps sort out what may be meaningful and what may be noise.
That is common, and it is one reason home readings can be hard to interpret on your own. Cento's process is designed to improve reading quality and help identify whether certain numbers may have been affected by technique, timing, or one-off factors.
The Cento voice companion helps guide you through the reading process so the results are as useful as possible. It can show you how to sit, how long to rest before measuring, whether a reading should be repeated, and which reading to use.
Results and support
After your 7-day log, you will receive a clinician-reviewed output based on the plan you chose.
- Core: a clinician-reviewed BP Check-Up summary based on your 7-day readings. This includes a review of whether your readings look reliable, whether your blood pressure monitor and cuff setup appear suitable, and whether there are measurement issues that may affect interpretation. Where relevant, it can also include medication review and guidance on what to discuss with your doctor, plus clear next steps and a personalised lifestyle action plan.
- Advanced: everything in Core, plus a blood test and biomarker review alongside your blood pressure results. This includes interpretation of 12 key cardiovascular biomarkers, giving you a broader clinician-reviewed picture of your heart health.
- Complete: everything in Advanced, plus a validated home blood pressure monitor. This helps ensure your 7-day log is built on a device you can trust and gives you more confidence in your readings going forward.
Yes. Every BP Check-Up is reviewed by a clinician. The goal is to give you clearer, more trustworthy insight than a raw blood pressure log or app reading alone.
Yes. The review is built around your own readings and patterns. Rather than giving generic blood pressure advice, Cento helps highlight the lifestyle priorities and next steps that appear most relevant to your situation.
That depends on your situation, your goals, and whether you are making lifestyle changes or adjusting treatment. Some people use it as a one-time clarity check, while others repeat it to track progress and make more informed decisions over time.
Medical care and boundaries
No. Cento is designed to complement your primary care doctor, not replace them. In many cases, the report is shared with the doctor to support better-informed decision making. The goal is to help you better understand your readings, improve day-to-day management, and make follow-up conversations more useful and productive.
The BP Check-Up is designed to help clarify your blood pressure pattern and highlight findings that may deserve attention, but it does not replace a formal medical evaluation or in-person care when that is needed.
Medication-related support is only part of the BP Check-Up with Medication Support option. Where appropriate, this can include clinician support for medication review and possible adjustments. The standard BP Check-Up does not include medication management.
You can still use the BP Check-Up. In fact, it can be especially useful if you want a clearer picture of how your readings look over time, whether the pattern seems well controlled, and whether a medication-focused follow-up may be worth considering.
If you are seeing very high readings or have symptoms that concern you, you should seek appropriate medical care promptly. The BP Check-Up is designed for structured review and follow-up, not emergency evaluation.
No. Cento is not an emergency service. If you think you may be having a medical emergency, you should seek urgent care right away.